Step 1 : Firstly Turn off the cell phone.
Step 2 : Then hold VOLUME UP + VOLUME DOWN + POWER BUTTON for some seconds.
Step 3 : When new menu appear release the held keys.
Step 4 : Then choose recovery using Volume Up button.
Step 5 : Then wait recovery mode pops up at front of you.
Step 6 : Then select "Wipe data/Factory Reset" using volume buttons and power button/option button to confirm.
Step 7 : Then choose "Yes--- delete all user data".
Step 8 : In the next step select "Reboot System now".
Step 9 : Well done ! The hard reset has been completed .
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